Your Partner For Competitive Advantage

Pinnacle Associates Asia Pacific

All packages come complete with videos (DVD, VCD, or VHS), Facilitator’s guide, and Participants materials.

This series provides an holistic solution for organisations facing increased accountability, downsizing and workplace stress, corporatisation, globalisation or an IT makeover,to change and achieve success.

 

to change and achieve success.

Creating a High Performance Workplace

In this series, see a range of situations where the coach is confronted with a challenge. Watch how they handle them and learn a range of practical tools and techniques. This series is an ideal learning resource for all coaches, managers, team leaders, team members and mentors.

In the real business world, coaching situations

spring up all the time. They should be exciting

opportunities for feedback, growth, development

and improved bottom-line results!
Text Box: Coaching Challenges Text Box: In the same way that athletic coaches help their teams achieve Performance Excellence, workplace coaches need to help team members reach their full potential and be the best they can be. This six volume series demonstrates the basic principles of how to effectively coach another person, regardless of whether that person is a staff member, peer, manager, or even a customer. It analyses and demonstrates coaching skills, which canbe used to ensure teamwork, commitment and the best performance from everyone.

Performance Excellence
Text Box: Performance Appraisal schemes frequently suffer from bad reputations. On the other hand, performance management places a greater emphasis on performance planning and ongoing reviews. It provides greater benefits, including a clear communication about expectations, and an opportunity for collaboration that can lead to enhanced employee commitment. The five-part Reinventing Appraisals series is designed to teach managers, team leaders and employees how to implement performance management principles to achieve open communication and continuous development within your organisation. It explains the concept of performance management and provides step-by-step guidance on how to plan and review employee

Reinventing Appraisals

Feedback Solutions is a complete training package designed to motivate people and provide them with the skills to give and receive feedback, improve morale, develop performance, build empowered teams and deliver quality service. This comprehensive video-based training package sets the scene for creating a “feedback culture”in your organisation - one in which giving and receiving feedback becomes part of normal day-to-day business.

Feedback Solutions

Teamwork Essentials is a four-part video series that analyses and demonstrates fundamental skills for teams in these four key areas. It will help team members develop their skills in communicating, presenting ideas clearly, managing change and reducing stress. This will ensure that teams at all levels of your organisation are equipped with the skills to achieve higher levels of performance.

Teamwork Essentials

Complete Competencies Video Training Packages
Text Box: The four-part Communication Essentials series will ensure that your employees communicate efficiently, productively and cooperatively, resulting in higher morale, greater productivity and more open communication throughout your organisation.

Commuication Essentials
Text Box: Hotlines is an entertaining video-based training package developed by psychologist Eve Ash. It is filmed on location in Australia at an international bank, a major telecommunications company and an airline call centre. Hotlines is designed to improve motivation, professionalism, call skills and customer service.

Hotlines ~ Comprehensive telephone skills training